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FAQs

FAQ Categories

Shipping Information

Customer Service

Product Information

STORE HOURS

Questions & Answers

Shipping Information

Q:

What is your shipping Policy?

A:

All shipping fees include shipping + handling charges.

We ship all items using the United States Postal Service. 

If you are not completely satisfied with your purchase, notify Gayety’s Customer Support within 7 days and we will send replacement product at no additional charge.

**Guarantee is null and void if customer chooses not to use the Expedited Shipping + "Keep it Cool"  shipping package for chocolates going to warm weather destinations.

 

 
 

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Q:

Will Packages be picked up or delivered on Thanksgiving Day?

A:

No.  Any orders placed on Thanksgiving, will be processed for shipment the following day.

 
 

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Customer Service

Q:

Will Customer Service be available on Thursday, Nov. 28?

A:

No. Everyone in Customer Service will be at home celebrating Thanksgiving.  However, they will return the very next day (Friday) to take care of you during normal business hours (9am - 4pm).

 
 

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Product Information

Q:

Do you sell anything that is gluten free?

A:

At this time, we do not offer anything that we can guarantee gluten free.

 
 

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Q:

I have nut allergies, ... do you have chocolates without nuts?

A:

We have Chocolate Creams and various Chocolate Dipped Fruits, however, please keep in mind that everything is made in our kitchen in close proximity to nuts.  Please be mindful of the severity of your allergies before making purchasing decisions.

 
 

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Q:

What is a "Muddle"?

A:

Muddle is short for "Muddles Pecan Caramels" - Gayety's name for what most people know as "turtles".  We may be a little biased, but we think ours are exceptional.  We make all of our Muddles in small batches.  The caramel centers are cooked in copper kettles that are well over 75 years old and then hand-dipped using old-world tempering techniques.  Yummmmmm!

 
 

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Q:

What's in Gayety's Deluxe Assortment?

A:

Depending on the size/weight of the box, your Deluxe Assortment will contain some, but not all of the following flavors:  

CREAMS:  Chocolate, Vanilla, Maple, Mint, Banana, Coconut, Lime, Orange, Raspberry, Mint Meltaways, Rum Meltaways.

NUTS:  Almond Clusters, Cashew Clusters, Peanut Clusters & Walnut Clusters.

FRUITS:  Cherry Cordials, Coconut Clusters, Cranberry Clusers, Chocolate Covered Dates, Orange Peels, Pineapples, and Prunes.

MISC:  Peanut Butter Cups, French Curls, Chocolate Covered Caramels.

 

 
 

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STORE HOURS

Q:

What are your store hours in Schererville?

A:

Monday thur Thursday:  11am - 9pm

Friday & Saturday:  11am - 10pm

Sunday:  11am - 9pm

 
 

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Q:

What are your store hours in Lansing?

A:

Monday thru Thursday:  11am - 9pm

Friday & Saturday:  11am - 10pm

Sunday:  11am - 9pm

 
 

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